Customer Development – BSA Trade Academy
🎯

Customer Development

Complete strategies for customer acquisition and relationship building in international trade

📖 14 Lessons
⏱️ Intermediate Level
✓ 0 Completed
🎯 About This Module
Learn proven strategies for finding and acquiring international customers. This module covers everything from market research and email campaigns to trade show networking and CRM management. Master the art of turning prospects into long-term business partners.

🎯 Course Content

2-01
Market Research Methods
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2-02
Development Email Writing (Part 1)
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2-03
Development Email Writing (Part 2)
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2-04
Email Template Library
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2-05
Social Media Outreach
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2-06
Trade Show Customer Development
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2-07
Cold Calling Techniques
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2-08
Customer Background Research
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2-09
First Response Strategy
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2-10
Follow-up Email Techniques
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2-11
Sample Request Handling
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2-12
Customer Grading Management
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2-13
CRM System Usage
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2-14
Customer Maintenance Strategy
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