An import/export agent acts as a middleman between buyers and suppliers, managing the entire procurement process. BSA GROUP handles supplier sourcing, price negotiation, quality control, logistics coordination, customs documentation, payment processing, and problem resolution. We represent your interests throughout the international trade process, ensuring smooth transactions from factory to your warehouse.

In most countries, you don’t need a special import license for general merchandise. However, you need a business registration number (IRS number in the US) or social security number. Certain products like food, pharmaceuticals, or medical devices may require special permits from regulatory agencies. BSA GROUP helps you identify which licenses or certifications your specific products require and guides you through the application process.

Import/export agents typically charge 5-10% commission on product value, or hourly/project-based fees. BSA GROUP offers transparent pricing: sourcing commission (percentage of order value), inspection fees per service, and optional monthly retainer for ongoing support. Our fees are offset by the 15-30% savings we achieve through better pricing and quality control, plus time savings and risk reduction.

Hire an agent like BSA GROUP if you’re new to importing, lack language skills, have limited time, need quality assurance, or are dealing with complex/custom products. Do it yourself if you have experience, speak Chinese, can dedicate 1-3 hours daily per supplier, and meet minimum order quantities. Most businesses benefit from agent services, especially in the beginning.

Yes, BSA GROUP provides comprehensive product development services including technical drawing creation, prototype development, material selection and testing, design modifications, packaging design, cost optimization, compliance certification, and finding manufacturers capable of meeting your custom specifications.

Sourcing agents work for you for a service fee, represent your interests, provide transparency, and don’t take ownership of goods. Trading companies buy products and resell with markup, represent their own interests, add 15-30% to prices, and may maintain inventory. BSA GROUP operates as your dedicated agent, not a middleman adding markup.

Verify agents through business license checks, requesting client references, checking online reviews and reputation, confirming physical office location in China, reviewing their supplier network, assessing their communication quality, and testing with a small trial order. BSA GROUP provides verifiable credentials, client testimonials, and transparent operations.

BSA GROUP covers all major manufacturing regions including Yiwu (small commodities), Guangzhou (electronics, fashion), Shenzhen (technology), Dongguan (manufacturing), Ningbo (home goods), Shanghai (textiles), Zhejiang Province (various manufacturing), and Fujian (footwear, stone). We have nationwide factory networks and local staff in key regions.

Yes, BSA GROUP implements IP protection strategies including NDA agreements before sharing designs, assisting with China trademark registration, working with reputable IP-respecting suppliers, using customized packaging, conducting market monitoring, and legal support coordination. We help you protect your designs and brand in China.

BSA GROUP manages all issues including documenting problems with evidence, negotiating with suppliers for corrections, arranging rework or replacements, coordinating returns if necessary, seeking compensation or refunds, and finding alternative suppliers. We handle disputes in Chinese and advocate for your interests with local legal leverage.