Why is quality inspection important when importing from China? Quality
Quality inspection catches defects before shipment, ensures specifications are met, verifies quantities and packaging, documents product condition, prevents costly returns and refunds, maintains your brand reputation, provides negotiation leverage with suppliers, and protects your business from financial loss. BSA GROUP makes inspection standard practice for all orders.
What types of quality inspections are available?
Inspection types include Pre-Production Inspection (PPI) verifying materials and setup, During-Production Inspection (DUPRO) checking in-progress manufacturing, Pre-Shipment Inspection (PSI) examining finished goods, Container Loading Inspection ensuring proper packing, and specialized testing coordinating lab tests. BSA GROUP provides all inspection levels based on your needs.
What happens during a pre-shipment inspection?
PSI includes quantity verification, product specifications and appearance check, functionality and performance testing, packaging quality examination, defect identification and classification, detailed photo/video documentation, comprehensive inspection reports, and pass/fail recommendation. BSA GROUP inspects 100% or statistical samples based on AQL standards.
What is AQL and how does it affect inspection results?
AQL (Acceptable Quality Limit) is an international standard defining acceptable defect rates. Common levels: AQL 2.5 for major defects (2.5% defects acceptable), AQL 4.0 for minor defects. Critical defects = automatic fail. BSA GROUP applies appropriate AQL levels based on product type, industry standards, and your specific requirements.
Can I request customized inspection criteria?
Absolutely. BSA GROUP customizes inspection criteria including specific functional tests, aesthetic standards, packaging requirements, measurement tolerances, safety compliance testing, brand quality standards, and specialized checks. We develop detailed inspection checklists aligned with your exact quality expectations and market requirements.
What happens if products fail inspection?
When products fail, BSA GROUP immediately notifies you and the supplier with detailed evidence, negotiates rework or replacement, supervises corrections, re-inspects corrected products, coordinates disposal of defective goods if needed, discusses compensation or discounts, and recommends alternative suppliers for repeat quality issues.
How much does quality inspection cost?
Inspection costs vary by scope: basic PSI ($200-400), comprehensive PSI ($400-800), factory audit ($800-1500), lab testing ($200-2000+ depending on tests), and DUPRO ($300-600). BSA GROUP includes basic inspection in standard services with transparent pricing for additional inspection levels. Inspection costs are minimal compared to defect-related losses.
Should I inspect every order or just the first one?
Inspect every significant order. First orders need thorough inspection, but ongoing orders also need regular inspection to ensure consistency. Quality can decline over time or with production changes. BSA GROUP recommends PSI for all orders and DUPRO for large/complex orders or when working with new suppliers.
Can you arrange third-party lab testing?
Yes, BSA GROUP coordinates third-party testing including safety testing (CE, FCC, FDA compliance), performance testing, chemical composition analysis, durability and stress testing, compliance testing (RoHS, REACH, CPSIA), drop testing, and industry-specific certifications. We work with accredited labs like SGS, Intertek, and TUV.
How do I ensure suppliers maintain quality over time?
Maintain quality through regular inspections across all orders, performance monitoring and feedback, periodic factory visits, updated specifications for improvements, incentive structures rewarding quality, long-term relationship building, and continuous improvement initiatives. BSA GROUP implements quality management systems tracking supplier performance and driving continuous improvement.