Frequently Asked Questions
Which sourcing channel is best for beginners? +
Alibaba is the best starting point for beginners due to its English interface, buyer protection programs, and extensive supplier verification. The platform offers trade assurance and makes it easier to communicate with suppliers in English. However, working with a sourcing agent can help you access better pricing through 1688.com and wholesale markets.
What’s the difference between Alibaba and 1688.com? +
Alibaba targets international buyers with English support and higher MOQs, while 1688.com is a domestic Chinese platform with lower prices and MOQs but requires Chinese language skills. 1688 offers factory-direct pricing, often 20-40% lower than Alibaba, making it ideal for buyers who can work with a Chinese agent.
How can I verify if a supplier is legitimate? +
Verify suppliers through: checking business licenses and certifications, reviewing trade history and ratings, requesting customer references, conducting video factory tours, verifying company registration on official government databases, and hiring third-party verification services. Never rely on a single verification method.
What is the typical MOQ for different channels? +
MOQs vary significantly: Alibaba (100-5,000 units), 1688.com (1-100 units), wholesale markets (1-50 units), Canton Fair (negotiable, usually 500+). MOQs depend on product type, customization level, and supplier policies. Many suppliers offer lower MOQs for first-time orders to build relationships.
Should I visit China for sourcing? +
Visiting China is beneficial but not essential. Benefits include meeting suppliers face-to-face, inspecting facilities, faster relationship building, and discovering new products at markets or trade shows. However, a professional sourcing agent can represent you effectively without travel. Consider visiting for major orders or establishing long-term partnerships.
How do I negotiate better prices? +
Effective negotiation strategies include: comparing quotes from multiple suppliers, increasing order quantities for volume discounts, building long-term relationships, being flexible on payment terms, ordering during off-peak seasons, bundling multiple products, and demonstrating market knowledge. Having a local agent negotiate in Chinese often yields better results.
What payment methods are safest? +
Safest methods in order: Trade Assurance (Alibaba), Letter of Credit through banks, Escrow services, PayPal (with buyer protection), and wire transfer with clear contract terms. For first orders, always use platform protection services. Avoid Western Union or direct cash payments. Consider 30% deposit, 70% before shipment for established relationships.
Do I need a sourcing agent? +
A sourcing agent is highly recommended if you: don’t speak Chinese, need access to 1688.com or wholesale markets, want better pricing through local negotiations, require quality control and factory inspections, have complex customization needs, or lack experience with Chinese suppliers. Agents typically charge 5-10% but often save more through better pricing and avoiding costly mistakes.